Privacy Policy

Welcome to Transformative Journeys’ Privacy Policy

This Privacy Policy (“policy”) outlines how Transformative Journeys collects, uses, and shares data acquired from users of our websites and online applications. The privacy of our users is of utmost importance, and we urge you to carefully review this policy. By accessing Transformative Journeys’ website at www.transformativejourneys.travel related websites, landing pages or applications, you agree to be bound by this policy.

As we serve travelers from diverse countries, we are committed to processing data in compliance with globally accepted best practices and regulatory standards. We routinely assess our adherence to this policy and, in the event of a formal complaint, will make efforts to address the concerns raised by the complainant.

Please be aware that, by using our websites (as a user browsing the websites), you consent to the collection and use of your information as detailed in this policy. If you have any questions or reservations regarding the use of your information or the content of this policy, please don’t hesitate to reach out to us.

Data Collection Notice

In accordance with the California Consumer Privacy Act (CCPA), businesses must provide a “notice at collection” specifying the categories of personal information collected and the purposes for which it is used.

The following sections detail the types of information Transformative Journeys collects from our website users and clients and how this information is utilized.

Data Categories

We distinguish between ‘personal data’ (information necessary for facilitating international travel) and ‘non-personal data’ (data concerning website usage and de-identified information for analysis) in this policy. Both personal and non-personal data are collected through our websites, either automatically or when you provide this information during inquiries, newsletter sign-ups, or consultation phases aimed at enhancing the information we offer.

  1. User Notifications: 1.1. Failure to provide requested information may hinder our ability to provide expert advice when creating and sharing proposed travel itineraries. 1.2. You are responsible for ensuring the accuracy and currency of the personal information you submit. 1.3. Any third-party information obtained, published, or shared through the websites should only be used or shared with the third party’s consent.
  2. Personal Data: 2.1. We collect and store personal information provided to us when you inquire with us, update your information, or use our services. 2.2. We also collect and store information related to your travel plans, preferences, and details of those traveling with you, obtained through communications, surveys, and other data submitted by you. 2.3. Transformative Journeys does not collect or store credit card or account details; these are handled by secure, third-party payment processing services.
  3. Non-Personal Data: 3.1. In addition to personal data, we also collect non-personal data that cannot identify our users. This includes de-identified data regarding website usage. 3.2. We utilize cookies and similar tracking tools to identify website users, remember their preferences, enhance user experiences, provide better services, and promote our offerings online.

How We Share Information

We collaborate with external entities to process personal data for the purposes mentioned above, and these entities may store such data on their own servers. We may share information with:

  • Service Providers: Third-party service providers assist us with various tasks, including payment processing, email distribution, list management, analytics, digital content performance measurement, and more.
  • Advertisers, Marketing Partners: We may provide information to advertisers, advertising agencies, and marketing partners to create, deliver, and assess advertising campaigns.
  • Content Measurement Companies: We employ third-party measurement software to measure content performance.
  • Social Media Platforms: If you interact with social media widgets or share content through our services, social media platforms may collect information. Please review their privacy policies for details.
  • Business Partners: We may share information with business partners for various purposes, such as co-branded initiatives or cross-promotions.

If you wish to access a complete list of our service providers, please contact us. We do not endorse the privacy practices of these external third parties.

Cookies and Similar Technologies

A cookie is a small piece of code that websites install in your web browser to remember information about your visit and make website content and ads more relevant. We use cookies for various purposes:

  1. Technical Cookies and Aggregated Statistical Cookies: 1.1. Necessary for website operations. 1.2. Save browsing preferences and optimize the user experience.
  2. Managing Cookies: 2.1. You can manage cookie preferences and prevent websites from installing them through your browser settings. 2.2. For third-party cookies, you can control tracking activity by following instructions in the third party’s privacy policy or utilizing opt-out links, where available.

For more information on behavioral advertising and cookies, visit “Your Online Choices.”

Use of Non-Personal Data

Non-personal data is used for purposes like product improvement, internal reporting, analytics, demographic analysis, and other legitimate business purposes. We take steps to de-identify stored information to protect user privacy. This non-personal data may be shared with current and future partners and service providers.

Use of Personal Data

With exceptions as outlined in this policy or agreed upon by you, we do not disclose personal data acquired through our websites. We aim to de-identify information stored when possible. Personal data is used for purposes including, but not limited to:

  • Verifying identity.
  • Contacting you for marketing, travel information, booking assistance, and legitimate business purposes.
  • Analyzing client characteristics, demographics, and website behavior.
  • Behavioral marketing, remarketing, tracking website activities, research, development, and training.
  • Disclosure to personnel within Transformative Journeys, third-party contractors, government authorities, and other entities for business purposes.

We may also share your personal data with service providers in accordance with their privacy policies.

Rights Afforded to You

We respect and honor various rights, including the right to amend, update, or delete your information. You can also restrict data processing, lodge complaints, and be informed about security breaches. Please contact us for inquiries related to personal data processing.

Information Security

We employ appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of personal data. Employees, consultants, and third-party service providers involved in data processing follow standard procedures and modes.

Methods of Processing

Personal and non-personal data may be accessible to individuals involved in website operation, such as administration, sales, marketing, and external parties (e.g., third-party technical service providers, hosting providers). All data processing follows standard organizational procedures.

Place

Data collected through our websites is managed primarily in our operating offices and locations where parties involved in data processing are situated. Cross-border data transfers may occur as we serve travelers worldwide, but we remain committed to safeguarding your data in compliance with this policy and applicable data privacy requirements.

Storage

Your information is retained for a reasonable period to fulfill processing purposes. In some cases, information may be stored for longer periods due to tax requirements or with your consent for enhanced service.

Records

You may inspect and review your records upon request. Certain records may be excluded, as allowed by law and confidentiality agreements with third parties. You can also request amendments to inaccurate records.

Legal Action

We may use your data for legal purposes and may be required to disclose data upon public authorities’ request.

Additional Information about Personal Data

We provide additional contextual information upon request, addressing specific services or personal data collection and processing.

System Logs and Maintenance

For website operation and maintenance, we may collect system logs or other personal data.

Changes to this Policy

We regularly review our privacy practices and may make changes to this policy. We will notify you of changes via website features or email. It is advisable to check the policy whenever you have new questions about privacy and data use. Unless otherwise stated, the current policy applies to all maintained data.

Contacting Us About this Policy

If you have questions or comments regarding this policy, please use our website’s contact feature or email us at [email protected].

 

Legal Information

Notice to European Users: This privacy statement complies with the European General Data Protection Regulation 2016/679 (“GDPR”), specifically addressing cookies.

Date of Last Amendment: November 1, 2023

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